Our mission is to provide quality products to our customers at a reasonable price. If for any reason you are dissatisfied with your purchase, please let us know and we will do our best to make it right. Remember, if you’re not happy, we’re not happy! It’s as simple as that.
Our 1 Year Warranty
The Product Factory Inc., warrants to the original owner that our LAWN BAGG™ products are free from all defects in material and workmanship when used under normal conditions for a period of one (1) year from the date of purchase (sales receipt required to identify date of purchase).
Should the product fail to perform properly, we will repair or replace it at our option, free of charge. Purchaser is responsible for shipping the product to The Product Factory Service Department and for all associated freight and insurance costs. The Product Factory Inc., will bear the cost of shipping the repaired or replaced item to you. This warranty is void if the owner repairs or modifies the product. This warranty excludes any liability other than that expressly stated above including but not limited to any incidental or consequential damages.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights which may vary from state to state.